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SAP C_C4H51_2405 Exam Syllabus Topics:

Topic	Details
Topic 1	Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
Topic 2	Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 3	Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.
Topic 4	Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 5	Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q20-Q25):

NEW QUESTION # 20
What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2 correct answers to this question.

A. Create knowledge base articles in SAP Service Cloud.
B. Create a validation rule.
C. Configure the relevant question in scoping.
D. Create a Web service with SAP Knowledge Central by NICE.

Answer: C,D

NEW QUESTION # 21
What do you need to create accounts?
Note: There are 2 correct answers to this question.

A. Business role
B. Assignment to an organizational unit
C. Access rights
D. User ID

Answer: B,C

NEW QUESTION # 22
Which of the following is possible when creating tickets in the Agent Desktop?

A. You can manually select the SLA.
B. You can manually assign a maintenance plan.
C. You can create knowledge articles.
D. You can select multiple registered products in a single ticket.

Answer: D

NEW QUESTION # 23
Which steps do you need to automatically create a service ticket when an email comes in? Note: There are 3 correct answers to this question.

A. Configure the email address in the communication channel.
B. Set scoping ques-tions and outgoing email details in fine-tuning.
C. Create an account with the email address of the customer.
D. Set up service categories and service catalogs.
E. Create an email template for responses.

Answer: A,B,D

NEW QUESTION # 24
Which function should be enabled in the account master to block the release of external follow-up documents to SAP S/4HANA?

A. Prospect blocking
B. Credit limit check
C. Sales support blocking
D. Delivery blocking

Answer: A

NEW QUESTION # 25
......

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C_C4H51_2405 Updated Test Cram, C_C4H51_2405 Valid Test Answers

SAP C_C4H51_2405 Exam Syllabus Topics:

2Pass4sure C_C4H51_2405 Exam Dumps and Practice Test Software

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q20-Q25):

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